At CamelBak, We Got Your Bak
Got Your Bak™ isn't just a group of words to us. It's a culture. It's a state of mind. It's who we are. That's why we put our products through the most rigorous testing in the industry. We want to make sure that product failures happen in the lab, not in the field.
CamelBak has built its reputation by engineering products that exceed consumer expectations for quality and durability. In 2011, CamelBak introduced the Got Your Bak™ Lifetime Guarantee for all reservoirs, backpacks, bottles and accessories. The Got Your Bak™ Lifetime Guarantee covers all reservoirs, backpacks, bottles and accessories from manufacturing defects in materials and workmanship for the lifetime of the product.
See how our products are tested and learn more about how we've Got Your Bak:
CamelBak will repair or replace at its discretion any manufacturing defect in these products free of charge. The Got Your Bak™ Lifetime Guarantee does not cover damage caused by normal wear and tear, accident, combat damage, improper care or cleaning, non-standard usage or negligence. Product must be purchased from an authorized CamelBak dealer.
Please visit our warranty page if you have a product question or need to replace a part.