CamelBak® stands by its Got Your Bak™ Lifetime Guarantee for all reservoirs, backpacks, bottles and accessories. Reservoirs, backpacks, bottles, and accessories are warranted from manufacturing defects in materials and workmanship for the lifetime of the product.

CamelBak® will repair or replace at its discretion any manufacturing defect in these products free of charge. This warranty does not cover damage caused by normal wear and tear, accident, combat damage, improper care or cleaning, non-standard usage or negligence. Product must be purchased from an authorized CamelBak® dealer.

If your issue qualifies for warranty replacement or exchange under the terms of the Got Your Bak™ Lifetime Guarantee, please click on the link below to print the Replacement form. Then mail the completed form with your product to:

CamelBak Warranty
2000 S. McDowell Blvd, Suite 200
Petaluma, CA 94954

If you are unable to print out the form, please include a hand-written letter providing us with the same information requested on the form.