It's probably out of stock—but there’s a good chance that one of our retail partners has it. Each product page has links to other online retailers that also carry that item. We recommend checking to see if they have what you’re looking for, or heading over to our Find a Local Retailer section to find a local store that carries our gear. The same goes for our Military-Tactical line: not every product or camouflage pattern is available online. Sometimes, this is due to our agreements with different military branches and government agencies. If you’re looking for a specific style, you can also search the Where to Buy section for your nearest base store— just use the Where to Buy feature starting from the Military Tactical section of our website.
If you’d like to cancel your order, please contact customer service at firstname.lastname@example.org as soon as possible during normal business hours (M-F 8:00-5:00 Pacific). We’ll make every effort to accommodate your request. However, keep in mind that our system is designed to fulfill orders as quickly as possible, and we can’t cancel an order once it has entered the shipping process.
It might not be. None of our dealers are authorized to sell on eBay, so to make sure you’re getting the real thing, we recommend shopping on our website or buying from one of our authorized dealers. With the limited amount of information provided by the sellers in online marketplaces, we would not be in a position to verify the authenticity of any products listed.
Yes, provided the store in question is an authorized re-seller. However, our website does carry a few limited-edition prints, colors and styles that aren’t available in stores. To find a store in your area, use our Find a Local Retailer page. The map should detect your current location and provide you with all of the retail partners we have near you. If your network settings place the map in the wrong location, simply type your zip code into the provided field and the map will update with stores in your area.