The following return policy applies only to orders placed on www.camelbak.com—we can't accept returns on products that weren't purchased via our website. If you purchased your gear somewhere else, please contact the original retail store for their specific return policy.
We're proud to offer free returns for all items on CamelBak.com. If you decide to return an item, CamelBak will issue a refund within 30 days of purchase in the form and amount tendered for the original transaction. All returns or exchanges must be unused and in their original condition with receipt and tags attached. We offer pre-paid return labels for easy return of your merchandise. Returns received after 30 days from the order date will only be accepted at our discretion for an online store credit. Shipping costs incurred during your original order will not be refunded.
Ready to get started? Click here to make a return.