Contact Us

Customer Support

Need help? Start by checking our Frequently Asked Questions for quick answers.

Our team is available Monday through Friday, 6:30 AM – 4:00 PM PST. We are closed on weekends and holidays. Please allow 2–3 business days for a response.

When contacting us, please include relevant details such as:

• Your mailing address
• Product model name
• Product size
• Product color

U.S. Ecommerce Customer Service

Phone: 1-800-455-8203

Email: customerservice@camelbak.com

Hours of Operation

Monday – Friday: 6:30 AM – 4:00 PM PST

Closed on weekends and the following holidays:

• New Year’s Day
• Presidents’ Day
• Memorial Day (Friday & Monday)
• Juneteenth
• Independence Day (July 4th)
• Labor Day
• Veterans Day
• Thanksgiving Day
• Christmas Eve
• Christmas Day

Contact Form

Fill out a contact form here. To reach us via email, please complete the form below. All fields are required:

• First Name
• Last Name
• Email Address
• Phone Number
• Subject
• Order Number
• Model Number
• Message

European Headquarters Customer Service

Adventure Sports Group Europe S.L.U.

C/Canudas, 13 (P.E. Mas Blau)

08820 El Prat de Llobregat (Barcelona), Spain

Phone: +34 931 458 000

Fax: +34 931 458 001

General & Employment Inquiries: contact.uk@camelbak.com

Hours of Operation

Monday – Thursday: 8:30 AM – 6:00 PM CET

Friday: 8:30 AM – 5:00 PM CET