Shipping

Shipping

Shipping Days

Orders are processed and shipped Monday through Friday. Weekends and holidays are excluded.

Faster Shipping

We offer 2-day shipping for orders placed before 11 AM Pacific Time, Monday through Friday. Please note that we do not ship on weekends, and currently do not offer same-day or overnight delivery options.

Special Programs

Orders placed through Pro Deal, Employee Purchase, or other special programs are not eligible for free shipping.

Shipping Locations

We ship only to physical residential or business addresses within the United States. We cannot ship to P.O. Boxes or Post Office locations for General Delivery.

Order Status & Returns

To check the status of an existing order, click here.

For warranty order status, please contact Customer Service at 1-800-455-8203.

For returns or exchanges of items purchased on giro.com, we provide:

• An authorized return label
• Free shipping on exchanges
• No restocking fees

Order Modifications

Orders cannot be canceled or modified once submitted. Please review your order carefully before completing your purchase.